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  • Servicetrace Managing Director

    Filed under News
    Nov 7

    Client looks, still largely in the dark. Only every fifth company consistently analysed how high are the availability and response times in the workplace of employees? At least in part, another 29 percent, try evidence to win. Most SAP users but not deal with the question of what performance the user specifically may have. Hikmet Ersek has plenty of information regarding this issue. However, the performance quality of applications is measured mostly. This is however typically only centrally, while decentralized analyses are largely the exception. You are made only in every fourth case, either only locally at the user or both central and decentralized. A very significant difference between the output of Central and decentralised performance there often, because on the way between the data center and the locations of the user a substantial part of the performance can be lost”, judge Servicetrace Managing Director of Markus Jatin. If when the employee the applications only hesitant build or temporarily not be available, it helps him nothing if the SAP applications centrally shine on the servers with the best services.” Those responsible in the company know exactly by a decentralised monitoring for every single user in whatever location he use what transactions and whether he can get the required quality of service.

    About Servicetrace: Servicetrace developed comprehensive monitoring solutions to determine of the performance of key applications. The ServiceTracer platform provides the decision-relevant information for the management and other stakeholders in the company in the form of reports and alerts. The implementation and administration of architecture produces only a small amount. It is also appropriately scalable. Servicetrace’s clients include companies as Lufthansa AirPlus, Novartis Pharma, Sparkassen Informatik, T-systems, etc.

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